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Answer by Luke Smith for How to get users feedback on experience when they...

This is a tough one, and not a unique problem at all. Direct access to users to carry out primary research is an exception, not the norm. But don't let that stop you. There are likely many sources of...

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How to get users feedback on experience when they are not 'your' users?

Storytelling mode You can skip it if you want ;) I am UI and UX designer on a LMS solution. An LMS is a CMS dedicated to digital learning purpose and sold to a wide range of clients. Some of them are...

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